hp print and scan doctor device manager error

3.17.10)ĭependency/Version Check Utility ver. HP Linux Imaging and Printing System (ver. Saving output in log file: /home/matt/hp-check.log So to me it seems like the printer is not installed as wifi but as usb, maybe it is just that that is being fixed by changing the 'serial=XXXXXXXX' to 'ip=192.168.0.xxx',i'm really not sure.

the issue under hp-check still remains though but no Device Communication error (5012). I just realised that when i plug in my usb cable the fax and printer under hp toolbox seem to be oke. Or hpfax:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=XXXXXXXXXĪnd change the serial=XXXXXXXX to ip=192.168.0.xxx.ĭoes anyone have any ideas about this? Maybe I can manually edit a file? Or, in the hp-setup I did see the fields network identification/hostname, but I didn't want to mess with this as I'm not sure, as it also wouldn't change the serial= to ip=, just the name to the number.

Neither in hp-toolbox nor hp-setup do I find a field in which I can modify the hp:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=XXXXXXXXX The issue they mention seems to be exactly mine, only the way the solution is solved gives me questions. I googled and found this solution and several referrals to it. I have just updated my Ubuntu and set my printer back to factory settings, after which I reinstalled my printer (same way as before) but this time I'm getting a 'Device Communication error (5012)'.

Hp print and scan doctor device manager error